Data Privacy Policy

1. Introduction

At Muni Labs Community Dental Clinic ('we', 'us', 'our'), we respect your personal privacy and work to ensure personal data is processed in compliance with the Uganda Data Protection and Privacy Act (DPA 2019). This Data Privacy Policy describes how your personal data is collected, used and protected when you engage with our website and the services that we offer.

2. Data Collected

We collect personal data that you choose to provide when making use of the services or interacting with the Site. This includes:

Patient

Data: Full name, date of birth, gender, telephone number, marital status, occupation, residence, nationality, email address, national identification number/passport number, next of kin details (name/relationship/residence/telephone number), current and past medical and surgical history, and closed-circuit television surveillance recordings for security while at the clinic premises.

Purpose: To provide medical services, communication, and sharing with third parties only as necessary for enabling it to provide care to the patient or as required by law, medical research and quality assurance activities.

Staff

Data: Full name, physical and postal address, email, phone number, date of birth, gender, bank account details, dependents details, next of kin name/relation/contact, identification number, professional and academic qualification details, professional license and/or membership, certificate of service, police clearance report, passport photo, biometric information, closed-circuit television surveillance recordings, health records.

Purpose: Management of employment relationship, submission of statutory deductions and benefit processing.

Job Applicants

Data: Full name, postal and physical address, phone number, email address, age, gender, date of birth, academic information.

Purpose: Processing of job applications and recruitment process.

Consultant Dentists

Data: Identity type, nationality, professional licenses, full name, postal and physical address, phone number, date of birth, email address, age, gender, academic details, closed-circuit television surveillance recordings, work permit where applicable.

Purpose: Administration of contracts.

Technical Data

Data: Information relating to your IP address, browser, device being used, along with cookies and other details about your usage patterns depending on the cookie option chosen in your browser while using our site.

Purpose: For research, analytics, marketing and to enhance the quality of our services.

3. Processing Purpose

We process your personal data for the reasons stated in each category above.

4. How We Protect Your Data

We take the protection of your personal data seriously and implement reasonable technical, physical, and administrative measures to safeguard your information against unauthorized access, disclosure, alteration, and destruction. These measures include:

• Encryption: Personal data transmitted online is encrypted using industry-standard protocols.
• Access Controls: We restrict access to personal data to authorized personnel only.
• Secure Servers: We host personal data on secure servers with advanced firewall protection.

5. Sharing Your Data

We may share your personal data with the following parties:

• Healthcare Providers: While providing medical care, we may share your health information with doctors, nurses, specialists, or healthcare facilities.
• Third-Party Service Providers: We may share your data with trusted vendors who assist in our operations, such as payment processors.
• Regulatory Authorities: We may disclose personal data to comply with legal obligations, such as reporting to the Ministry of Health or the Uganda Dental Association.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new owners.

6. Your Rights

Under the Uganda Data Protection and Privacy Act (DPA 2019), you have the following rights regarding your personal data:

• Right to Access: You have the right to request copies of your personal data.
• Right to Rectification: You can request corrections to any inaccurate or incomplete personal data.
• Right to Erasure: You can request the deletion of your personal data under certain circumstances.
• Right to Restrict Processing: You can ask us to limit the processing of your personal data in certain situations.
• Right to Object: You can object to the processing of your personal data for marketing purposes or on legitimate grounds.
• Right to Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.

7. How Long We Retain Your Data

We will retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy and to comply with legal, regulatory, and operational requirements.

8. Changes to This Data Privacy Policy

We may update this Data Privacy Policy from time to time to reflect changes in our data processing practices or regulations. Any updates will be posted on this page, and the revised date will be indicated at the top.

9. Contact Us

If you have any questions or concerns about this Data Privacy Policy or wish to exercise any of your rights, please contact us via email: ogwaljoshua518@gmail.com